Data & Privacy

TK998 Privacy Policy — Your Data, Protected

At tk998, your personal information is handled with the same care we put into every part of the platform. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2025
How TK998 Protects Your Privacy

Six core commitments that define how tk998 handles your personal data every single day.

End-to-End Encryption

All data transmitted between your device and the tk998 platform is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.

No Data Selling

tk998 does not sell, rent, or trade your personal data to third-party marketers. Your information is used only to operate your account, process payments, and improve the platform experience.

You Control Your Data

tk998 members can request access to their personal data, ask for corrections, or request deletion at any time. Submit a request through the support team and we will respond within 5 business days.

Secure Payment Processing

tk998 does not store full payment details on its own servers. All bKash, Nagad, and Rocket transactions are processed through certified payment gateways with their own security standards.

Minimal Data Collection

tk998 only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data for the sake of it — every data point has a clear purpose.

Clear Retention Limits

tk998 retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Data that is no longer needed is securely deleted or anonymised.

This Privacy Policy applies to all personal data collected by tk998 through the tk998.app website, mobile applications, and any related services. By using the tk998 platform, you agree to the collection and use of your information as described in this policy. Please read it carefully.

1 Introduction

tk998 is committed to protecting the privacy of every member who uses the platform. This Privacy Policy explains how tk998 collects, uses, stores, and shares your personal information when you register an account, make a deposit, place a bet, or interact with any part of the tk998 platform.

tk998 operates as an online betting and gaming platform serving members in Bangladesh. As part of operating this service, tk998 necessarily collects certain personal information from members. This policy is designed to be transparent about exactly what that information is and how it is handled — because at tk998, we believe you have a right to know.

This policy should be read alongside the tk998 Terms and Conditions, which govern your overall use of the platform. If you have any questions about this Privacy Policy that are not answered here, the tk998 support team is available 24/7 via live chat or email at [email protected].

2 Data We Collect

tk998 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the service, and in some cases from third-party verification providers. Here is a breakdown of the categories of data tk998 collects:

Information You Provide Directly

Data Type When Collected Purpose
Full name Registration Account identification and verification
Mobile number Registration Account access, OTP verification, support
Date of birth Registration Age verification (18+ requirement)
National ID / Passport KYC verification Identity verification before withdrawals
Payment method details Deposit / Withdrawal Processing transactions via bKash, Nagad, Rocket
Support communications When contacting support Resolving queries and complaints

Information Collected Automatically

When you use the tk998 platform, certain technical data is collected automatically. This includes your IP address, device type, browser type and version, operating system, pages visited, time spent on the platform, and betting and gaming activity. This data is used to maintain platform security, detect fraud, and improve the overall user experience on tk998.

Information from Third Parties

In some cases, tk998 may receive personal data about you from third-party identity verification providers or payment processors. This happens when you complete KYC verification or process a transaction. tk998 only receives the minimum data necessary from these providers to complete the relevant process.

3 How We Use Your Data

tk998 uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that go beyond what is described in this policy. The main purposes for which tk998 uses your personal data are:

  • To create and manage your tk998 account, including verifying your identity and age.
  • To process deposits and withdrawals through your chosen payment method.
  • To provide access to all games, betting markets, and features available on the tk998 platform.
  • To send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
  • To comply with legal and regulatory obligations applicable to tk998 as an online gaming operator.
  • To respond to your support queries and resolve any complaints you raise.
  • To improve the tk998 platform based on how members use it — for example, identifying which games are most popular or where members encounter difficulties.
  • To send you promotional communications about tk998 bonuses and offers, where you have opted in to receive these.

tk998 will only send you marketing communications if you have opted in during registration or through your account settings. You can opt out of marketing emails at any time by updating your preferences in your account or by contacting the support team.

4 Legal Basis for Processing

tk998 processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the tk998 service you have signed up for — including account management, payment processing, and access to games.
  • Legal obligation: tk998 is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering (AML) and know-your-customer (KYC) compliance purposes.
  • Legitimate interests: tk998 has a legitimate interest in detecting and preventing fraud, maintaining platform security, and improving the service for all members.
  • Consent: Where tk998 sends you marketing communications or uses non-essential cookies, this is done on the basis of your consent, which you can withdraw at any time.

5 Data Sharing

tk998 does not sell your personal data to any third party. However, in order to operate the platform and comply with legal requirements, tk998 may share your data with the following categories of third parties:

Payment Processors

When you make a deposit or withdrawal on tk998, your payment details are shared with the relevant payment provider — such as bKash, Nagad, or Rocket — to process the transaction. These providers have their own privacy policies and security standards. tk998 only shares the data that is strictly necessary to complete your transaction.

Identity Verification Providers

To comply with KYC requirements, tk998 may share your identity documents and personal details with certified third-party verification providers. These providers are contractually bound to handle your data securely and use it only for the purpose of verifying your identity on behalf of tk998.

Legal and Regulatory Authorities

tk998 may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities if required to do so by law or in response to a valid legal request. tk998 will only disclose the minimum data necessary to comply with such requests.

Platform Service Providers

tk998 works with a small number of trusted technology providers to operate the platform — including hosting providers, customer support software, and analytics tools. These providers act as data processors on behalf of tk998 and are contractually prohibited from using your data for any purpose other than providing services to tk998.

tk998 never shares your personal data with third-party advertisers or data brokers. If you receive unsolicited marketing claiming to be from tk998 via a channel you did not sign up for, please report it to [email protected] immediately.

6 Cookies

tk998 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how members use the site. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies Used by TK998

Cookie Type Purpose Required?
Essential cookies Keep you logged in, maintain session security, enable core platform functions Yes — cannot be disabled
Functional cookies Remember your language preference, display settings, and recent activity Optional
Analytics cookies Help tk998 understand how members navigate the platform so we can improve it Optional
Security cookies Detect suspicious login attempts and protect your account from unauthorised access Yes — cannot be disabled

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the tk998 platform — for example, you may be required to log in again each time you visit if session cookies are blocked.

7 Data Security

tk998 takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the tk998 platform.
  • Encrypted storage of sensitive data, including identity documents and payment records.
  • Strict access controls — only authorised tk998 staff with a legitimate need can access member personal data.
  • Regular security audits and penetration testing of the tk998 platform infrastructure.
  • Two-factor authentication options available to all members to protect account access.
  • Automated fraud detection systems that monitor account activity in real time.

While tk998 takes every reasonable precaution to protect your data, no online platform can guarantee 100% security. In the unlikely event of a data breach that affects your personal information, tk998 will notify affected members as quickly as possible and take immediate steps to contain and remediate the breach.

You also play an important role in keeping your tk998 account secure. Use a strong, unique password, never share your login credentials with anyone, and contact the tk998 support team immediately if you suspect your account has been compromised.

8 Data Retention

tk998 retains your personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. The general retention periods applied by tk998 are as follows:

  • Active account data: Retained for the duration of your membership on tk998 and for a period of 5 years after account closure, in line with standard financial record-keeping requirements.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction to comply with anti-money laundering regulations.
  • Identity verification documents: Retained for 5 years after account closure or the completion of the relevant verification process.
  • Support communications: Retained for 2 years from the date of the last communication, unless the matter relates to an ongoing dispute or legal proceeding.
  • Marketing preferences: Retained until you withdraw your consent or close your account.

When data is no longer required, tk998 will securely delete or anonymise it so that it can no longer be linked to you as an individual. If you would like more information about the specific retention period for any category of your personal data, please contact the support team.

9 Your Rights

As a tk998 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact the tk998 support team via live chat or email at [email protected]. tk998 will respond to all valid requests within 5 business days.

  • Right of access: You can request a copy of the personal data that tk998 holds about you at any time.
  • Right to rectification: If any of your personal data held by tk998 is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: In certain circumstances, you can ask tk998 to delete your personal data. Note that tk998 may be required to retain some data for legal compliance purposes even after a deletion request.
  • Right to restrict processing: You can ask tk998 to limit how your data is used in certain circumstances — for example, while a dispute is being resolved.
  • Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Right to withdraw consent: Where tk998 processes your data based on your consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

tk998 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised person. This is a standard security measure and is not intended to create unnecessary barriers to exercising your rights.

10 Children's Privacy

The tk998 platform is strictly for adults aged 18 and over. tk998 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on tk998 or provided personal data to the platform, please contact the support team immediately at [email protected].

Upon receiving a verified report of underage use, tk998 will immediately suspend the relevant account, delete any associated personal data, and reverse any transactions where possible. tk998 takes underage gambling extremely seriously and has age verification measures in place at registration to prevent minors from accessing the platform.

11 Changes to This Policy

tk998 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When material changes are made, tk998 will notify members via email or an in-platform notification before the changes take effect.

The most current version of this Privacy Policy will always be available on this page. The "Last Updated" date at the top of the page reflects when the most recent revision was made. Continued use of the tk998 platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy.

If you have concerns about any changes to this policy, please contact the tk998 support team before continuing to use the platform. If you do not agree with the updated policy, you may close your account and request withdrawal of any remaining balance.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tk998 handles your personal data, please get in touch with the support team:

  • Live Chat: Available 24/7 directly within the tk998 platform — the fastest way to reach the team.
  • Email: [email protected] — for formal data rights requests and privacy-related complaints.

For formal privacy complaints, tk998 will acknowledge receipt within 24 hours and aim to provide a full resolution within 5 business days. All privacy-related requests are handled confidentially by a designated member of the tk998 team.

For data access or deletion requests, please include your registered mobile number and a brief description of your request when contacting the support team. This helps tk998 locate your records quickly and process your request without unnecessary delays.

Join TK998 — Safe, Secure & Trusted

Your privacy is protected from the moment you register. Join hundreds of thousands of Bangladeshi members who trust tk998 for a safe and fair gaming experience every day.